Frequently Asked Questions
Everything you need to know about your Salus Body experience.
What is the shelf life of Salus Body products?
Since we use high-quality botanical ingredients and minimal preservatives, most of our products have a shelf life of 12 to 18 months. We recommend storing them in a cool, dry place away from direct sunlight.
Are your products tested on animals?
No, Salus Body is strictly cruelty-free. We never test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund or exchange.
Are Salus Body products safe for sensitive skin?
Yes, our formulations prioritize gentle, plant-based ingredients. However, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.